Privacy Policy
Last updated 28 October 2026
Summary
We collect what we need to run your account and the services you buy, we don't sell personal data, and you can access, export or delete it. Controller: LINEARJEPH LTD, available on request from [email protected]. Privacy contact: [email protected].
What we collect
- Account data: email address, display name, password (stored only as a one-way Argon2 hash), two-factor settings (the secret is encrypted), terms acceptance.
- Security and usage data: IP address, approximate country, browser user agent, sign-in times, active sessions and an audit log of security-relevant actions.
- Billing data: organization name, payments, invoices and service-credit balance. Card details are entered on our payment processor's hosted page; we never see or store full card numbers.
- Service data: resources you deploy, configuration, logs and telemetry you send us, and Your Content stored on our infrastructure.
- Communications: emails you send to us and support conversations.
Why we use it (legal bases)
- To provide the services and bill for them (contract).
- To secure accounts and the platform, prevent fraud and abuse (legitimate interests; legal obligation).
- To keep financial records (legal obligation).
- To send service, security and billing emails (contract). Marketing emails only with your consent, and you can unsubscribe any time.
Who we share it with
Only service providers that help us operate, under contracts that require them to protect it:
- payment processing;
- network, DNS, content delivery and DDoS protection;
- cloud and GPU infrastructure where your workloads run;
- email delivery (our own mail servers).
We disclose data to authorities only when legally required, and we tell you when we're allowed to. We never sell personal data.
International transfers
Infrastructure may be located in several countries. Where data leaves your region we use appropriate safeguards such as contractual clauses.
How long we keep it
- Account data: while your account is open, then deleted within 30 days of closure.
- Invoices and payment records: as long as tax and accounting law requires (typically 6 to 7 years).
- Security logs: up to 12 months. Sign-in history: up to 90 days after a session ends.
- Encrypted backups: rolling 30 days.
Your rights
Depending on where you live you can: access, correct, export or delete your data; object to or restrict processing; withdraw consent; and complain to a data protection authority. Email [email protected]. We reply within 30 days. See also Data Protection.
Security
Encryption in transit (TLS) and for secrets at rest, hashed passwords, mandatory two-factor for staff, least-privilege access, audit logging, and encrypted backups. See Security.
Children
Our services are not for anyone under 18. See Age Requirements.
Cookies
We use only the cookies needed to sign you in and protect forms. See the Cookie Policy.
Changes
We'll post updates here and email you about material changes.
Effective 28 October 2026.